Bergsig Game Farm Booking Terms & Conditions

Deposit Policy


Rate Inclusions:
Rate exclusions:

Merchant Terms and Conditions

  1. Detailed description of goods and/or services
    Bergsig Game Farm is a business in the hospitality industry that provides accommodation.
  2. Delivery policy
    Subject to availability and receipt of payment, requests will be processed within 7 days and delivery confirmed by way of email for e.g. booking number / booking voucher etc.
  3. Return and Refunds policy
    The provision of goods and services by Bergsig Game Farm is subject to availability. In cases of unavailability, Bergsig Game Farm will refund the client in full within 30 days. Cancellationby the client will attract a 20 % administration fee.
  4. Customer Privacy policy
    Bergsig Game Farm shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:
  5. Payment options accepted
    Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Bergsig Game Farm bank account, the details of which will be provided on request.
  6. Card acquiring and security
    Card transactions will be acquired for Bergsig Game Farm via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to to view their security certificate and security policy.
  7. Customer details separate from card details
    Customer details will be stored by Bergsig Game Farm separately from card details which are entered by the client on DPO PayGate’s secure site. For more detail on DPO PayGate refer to
  8. Merchant Outlet country and transaction currency
    The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
  9. Responsibility
    Bergsig Game Farm takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
  10. Country of domicile
    This website is governed by the laws of South Africa and Bergsig Game Farm chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, P.O.Box 335, Mossel Bay, 6500.
  11. Variation
    A Bergsig Game Farm may, in its sole discretion, change this agreement or any part thereof at any time without notice.